Skills and development

Skills set

Key strength -
Analytical approach with great people 'antenae'

► Implementing change
► Coaching & developing teams
► Analytical approach
► Adaptability & global perspective

Primary expertise -
Performance improvement

► Performance Management
► Business Process Improvement and Re-engineering
► Program & Project Management
► Supply Chain Management

Tool box

► New skill set: Search Engine Optimisation (SEO) with Google Analytics & Adwords, including linking to MS Access & Excel for improved visibility of multiple-site performance
► Excel (power user)
► Powerpoint (power user)
► Access
► MS Visio
► MS Mappoint
► Dreamweaver

Training courses & personal development

Whether you're working with someone on a short-term project or recruiting them for a long-term position, it's important to know who you're working with. I have made significant efforts to increase my self-awareness and understanding, and I have benefited from many different development programs over the past 10 years.

In summary, my strengths include being personally driven to achieve, customer focussed, analytical, a good team builder, creative, open-minded, & flexible. Areas to improve pointed out in the past have been planning how to implement my many ideas, and taking the time to understand personal dynamics, especially political aspects.

Training courses

• Advanced Leadership Program
– 2-week program for promising Deutsche Post Worldwide Network leaders
– 2004, Nice, France

• Certification in Program Management
– Prince 2 (Projects IN Controlled Environment) Foundation level certification
– 2003, Brussels, Belgium

• Senior Talent Center
– 4-day evaluation program for talented DHL managers
– 2001, Amsterdam, Netherlands

• NLP training
– 2-day personal development program in Neuro Linguistic Programming (NLP)
– 2000, Copenhagen, Denmark

• Star*Trek Analysis
– 2-day outdoor simulation exercise led by external team-builders/consultants designed to develop team work, planning skills and resilience
– 1999, Copenhagen, Denmark

• Year-long team building
– DHL Senior Management Team led by professional psychologist
– 1998, Copenhagen, Denmark

•Leadership Skills
– 2-day personal profiling seminar & team building Personal feedback & profile
– 1997, Sydney, Australia

Personal development

• 360 degrees feedback reports
– Survey (of self, direct reports, peers, and superiors) based reports of perceived strengths and areas of development
– 2001: Key strengths included achievement drive, passion for customer service, analytical thinking, impact and influence. Areas to improve were holding people accountable and interpersonal understanding
– 2004: Key strengths included business acumen, cross border thinking, shaping direction, constructive challenge. Areas to improve were building and managing partnerships

• Myers Briggs: INTP (borderline E)
– Psychological profiling based on types described by C. G. Jung
– INTP; Key words are analytical, intellectually curious, independent, adaptive, quick to understand, perceptive. Things to watch include need to focus on detail, especially with regard to implementation & follow-through

• Hermann Brain Dominance Instrument (HBDI): 1221
– Reports individual preferences in thinking styles based on Ned Hermann's "Whole Brain Thinking" work developed while he was working at General Electric
– 1221; indicates a quite balanced approach

• Caliper Evaluation
– Personality assessment developed by US-based Caliper Corporation
– Key words are assertive, conceptual, creative, flexible, multitask juggler, open-minded. Things to watch are managing priorities, especially for others; taking the time to build deeper personal relationships