Customer satisfaction

Customer satisfaction survey results

Source: Customer survey using surveyconsole.com. 19 respondants (70% response rate) 

I asked three basic questions:

1) How would you evaluate Alex Farcet's consultancy skills?
(Analytical; Tool box [Excel, Access, Powerpoint, etc.]; Identifies opportunities; Proposes solutions; Goal oriented; Delivers quality output)

Question 1 - 44% good, 56% superior


2) How would you evaluate Alex Farcet's customer relationship skills?
(Communication; Relationship building; Influencing & working the organisation; Developing & coaching)

Question 2 - 33% good, 67% superior


3) Finally, would you recommend Alex Farcet as a consultant?

Question 3 - 100% yes